News:

Appointments
We operate a full appointment system with 48 hour access, you will be seen within 2 working days from the time of your  request. 

The Appointment offered may also not be with the Doctor of your choice & therefore apologies for any inconvenience caused.

Appointments will not be booked far in advance due to the number of appointments being Missed (DNA) unless there is a special request or circumstance.

Appointments can be made by calling the Surgery Contact Number as follows:

Tel: 0844 387 9898

Out of Hours
For Out of Hours Service please contact our GP Co-operative (HARMONI) on

Tel: 0300 130 3015

they will direct your call appropriately to either NHS Direct or a GP out of hours centre which is based at Central Middlesex Hospital or Northwick Park Hoaspital 

You can also go the GP Lead Walk-In Centre who provide GP Access 8:00am - 8:00pm 7 days a week they are based at 116 Chaplin Road Wembley Middlesex.

They can also arrange for a docotr to do a home visit if necessary.

Home Visits
In an emergency situation the Patient/ representative/ carers requesting a home visit must first ring the surgery in the morning. Patient/carers/relatives will be triaged by the receptionist with regards to the purpose of the visit to help direct the visit to the appropriate doctor and prepare for the visit as necessary.

The doctor may also call and speak to you prior to the visit.

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.