News:

Appointments
We operate a full appointment system with 48 hour access, you will be seen within 2 working days from the time of your  request. 

The Appointment offered may also not be with the Doctor of your choice & therefore apologies for any inconvenience caused.

Appointments will not be booked far in advance due to the number of appointments being Missed (DNA) unless there is a special request or circumstance.

Appointments can be made by calling the Surgery Contact Number as follows:

Tel: 0844 387 9898

Out of Hours
For Out of Hours Service please contact our GP Co-operative (HARMONI) on

Tel: 0300 130 3015

they will direct your call appropriately to either NHS Direct or a GP out of hours centre which is based at Central Middlesex Hospital or Northwick Park Hoaspital 

You can also go the GP Lead Walk-In Centre who provide GP Access 8:00am - 8:00pm 7 days a week they are based at 116 Chaplin Road Wembley Middlesex.

They can also arrange for a docotr to do a home visit if necessary.

Home Visits
In an emergency situation the Patient/ representative/ carers requesting a home visit must first ring the surgery in the morning. Patient/carers/relatives will be triaged by the receptionist with regards to the purpose of the visit to help direct the visit to the appropriate doctor and prepare for the visit as necessary.

The doctor may also call and speak to you prior to the visit.

Feedback & Complaints

Our aim is to continually improve the quality of our services to our patients and we would welcome any suggestions from you, but if you feel the need to complain or to air your view in a formal manner, you can of course do so, using our in-house procedure.

Dr Juliette Ross is our Complaints Administrator. Details can be obtained at reception. Of course, if we do things well, you could tell us about them too!!

  • We know that you often do not feel your very best especially when you visit the surgery
  • Our receptionists try their best at all times
  • Please try and be patient and polite to them
  • If there is a problem please ask to speak to the Practice Manager